We have customers who say they can't use the disk they have downloaded from us.
On of the reasons is that, in some cases, you have not burnt the . ISO file to disk correctly.
What can happen is that you end up with the. ISO on the disk instead of the file structure that the .ISO contains.
The .ISOs we provide are basically a file structure that can be autorun by your CD (In the case of a Driver Recovery CD), it is an easy way of delivering the data to our customers.
When the .ISO has been burnt to a CD, it should look similar to the screen shot below, if not, it has not been burnt correctly.




